Each Resin Lamp product is handmade with care, so processing time may vary depending on the design and customization details. Most orders are prepared within 5–10 business days before shipping. Delivery times depend on your location and selected shipping method.

Yes! We love creating personalized pieces for our customers. You can request custom colors, themes, names, or special details for selected products. Please contact our support team before placing your order to discuss customization options.

Once your order has been shipped, you will receive a confirmation email containing your tracking number and tracking link. You can use this information anytime to monitor your package status.

If your product arrives damaged or defective, please contact us within 7 days after delivery and include clear photos of the issue. Our team will review the case and arrange a replacement or suitable solution as quickly as possible.

Because most of our products are handmade and made-to-order, we generally do not accept returns or exchanges unless the item is defective or damaged during production or shipping. Please review our Return & Refund Policy for more details.

We accept secure payments through PayPal and major credit/debit cards, including Visa, Mastercard, and American Express. All transactions are processed through trusted and encrypted payment gateways to ensure your safety.