Welcome to Resin Lamp.
By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.
General Information
RL provides handmade resin lamps and related products through our online store.
We reserve the right to update, modify, or replace any part of these Terms & Conditions at any time without prior notice.
Eligibility
By using this website, you confirm that:
- You are at least the age of majority in your country or region
• You are legally capable of entering binding agreements
• You will use this website only for lawful purposes
Products & Handmade Nature
All resin lamps sold by RL are handmade products.
Due to the handmade production process:
- Minor variations in color, texture, details, or appearance may occur
• Small imperfections or differences from product photos may exist
• Each item is unique
These variations are not considered defects.
Custom & Personalized Orders
Customers are responsible for reviewing all customization details before placing an order.
Once production has started:
- Orders cannot be modified or canceled
• Personalized products are non-refundable and non-returnable
RL reserves the right to reject custom requests that may violate intellectual property, copyright, or other applicable laws.
Pricing & Payments
All prices displayed on the website are listed in USD unless otherwise stated.
We reserve the right to:
- Change prices at any time without notice
• Refuse or cancel orders suspected of fraud or unauthorized activity
Customers are responsible for any applicable taxes, customs duties, or import fees required by their country.
Shipping
Shipping times are estimates only and may vary depending on:
- Production workload
• Carrier operations
• Customs processing
• Weather conditions
• International shipping disruptions
RL is not responsible for delays caused by shipping carriers, customs, or events beyond our control.
Please refer to our Shipping Policy for additional information.
Returns & Refunds
By placing an order, customers acknowledge and agree to our Return & Refund Policy.
RL generally does not provide refunds except in exceptional situations approved by our support team.
Approved compensation, if applicable, may be issued as store credit.
Intellectual Property
All website content, including but not limited to:
- Logos
• Product images
• Designs
• Text
• Graphics
• Branding materials
are the intellectual property of RL and may not be copied, reproduced, or distributed without written permission.
User Conduct
Customers agree not to:
- Use the website for illegal purposes
• Attempt to interfere with website security or functionality
• Submit false or misleading information
• Violate intellectual property rights
Limitation of Liability
To the maximum extent permitted by law, RL shall not be liable for:
- Indirect or incidental damages
• Shipping delays
• Carrier-related issues
• Losses caused by misuse of products
• Customs-related issues or import restrictions
Customers use our products at their own discretion and responsibility.
Website Availability
We do not guarantee uninterrupted access to the website and may suspend or modify website functionality at any time.
Governing Law
These Terms & Conditions shall be governed and interpreted in accordance with applicable laws and regulations.
Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
- Email: support@resin-lamp-llc.com
• Website: resin-lamp-llc.com